July 12, 2007

Travel Noobs

Summertime travel is fun (not) because the planes are full of people who have not traveled in a year. This morning, at the BWI Southwest ticketless travel counter (you know, little automated kiosks with animated NEXT CUSTOMER PLEASE graphics) the sheep were standing at the head of the line waiting for a personal invitation to step up. Of course, since the point of these automated kiosks is that one employess can staff 2-4 stations, well, the personally invites were not coming. Finally, with a long line spilling out into the concourse (at 5:30 a.m. mind you) Southwest figured out they needed a dope-screening-agent to push people to empty kiosk spots.

If the travel gods permit, I'll be on the ground in Hartford at 8:15 a.m. clear BDL by 8:45 (baggage and garage exit), home by 9:15, and maybe, just maybe, a 9:30 a.m. power class with Nykki who I have not worked with in a while. I love a well executed plan......

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