April 11, 2023
SiriusXM
Slightly annoyed at SiriusXM.
My old car (a 2010 Chevy Malibu gifted to me by my mom) had Sirius XM and I had treated myself a few years back. Springsteen and Little Steven, of course, as well as NPS and PRX and MSNBC. But also (true confession) the 70s channel and especially American top 40 each weekend, where they replayed a 70s era show each weekend, hitting the classics but also the one-hit wonders and the schlock. Loved it all.
My new car (a Nissan Versa) does not have the Sirius antenna - so a few days after I tried to download the app so I could listen via Apple Carplay. No dice.
After working my way through the website, and then talking to two service reps for over 90 minutes, I gave up.
A few days later I got a letter from Sirius who apparently got wind that the car was sold, cancelled the account and I have a credit for remaining time on my last year. Why the service reps I spoke to were unable to figure all that out, I have no idea.
The funny thing is that Nissan is sending me emails with a 3 month free promotional offer for the Sirius app. Which is what I was looking for to begin with. But the whole encounter with the Sirius service folks left such a foul taste in my mouth I'm just going to walk away....
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