February 26, 2008

Dear Microsoft

Please allow Jude to install Office 2003 on her new laptop.

She first installed this package on her Dell Inspiron, running XP. It worked for several years. Then one day, she accidentally caught the power cord in her shoe and pulled the laptop onto the floor, resulting in a broken screen. She still might get it fixed, but probably not.

Then she installed the software on a replacement Toshiba laptop, running Microsoft Vista. This laptop never actually worked properly - throwing errors and lock-ups from the start and slowly devolving into a state of operating only in Safe Mode. Where it exists now. It remains unformatted, but only until she gets all the applications and documents transferred over. Not sure what she plans to do with it. Reformat and reinstall, maybe.

She now has a Sony Vaio that seems to be much less flaky. She's installing Office on that. She promises not to use the software on her other laptops (even if she could get them to work)

Sincerely, Jude's Mom

Actually, I did need to call Microsoft but they gave me a verification code without any problem. I did not even need to tell my sob story about the crappy Toshiba laptop and the flaky Microsoft Vista

No comments: